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What to ask an orthodontist at a consultation

A consultation is an assessment you are entitled to interrogate, not a presentation you sit through. The twelve questions below are grouped by what they are testing: whether there is a real diagnosis, whether the options have been weighed, who is doing the work, what it costs in time and money, and what happens afterwards. Ask the same set at every practice you visit, because the comparison is what makes the answers useful.

A parent and teenager listen as an orthodontist holds a model of teeth and explains the images shown on the screen

First, the four questions about diagnosis

Everything else depends on whether the provider has identified a problem and can describe it.

  1. What exactly is the problem, in my mouth, and how did you identify it? Look for reference to your own records: photographs, X-rays, a scan or impressions. A general description of crowding is not a diagnosis.
  2. What happens if I do nothing for a year? Some findings worsen, some are stable, and some are cosmetic. The answer tells you how urgent the recommendation really is.
  3. Is this a tooth problem, a jaw relationship problem, or both? The distinction drives which appliances can address it and whether growth or surgery enters the conversation.
  4. Are there findings here that are outside orthodontics? Decay, gum disease, worn teeth, jaw joint symptoms and airway findings may need another clinician. An orthodontist assesses growth, jaws, bite, arches and oral habits; sleep and airway disorders are diagnosed by physicians.

Then, the three questions about options

A recommendation is more trustworthy when you can see what it was chosen over.

  1. What are the reasonable options here, including waiting? Ask for at least two, with the trade-offs of each. "Not yet" is a legitimate recommendation and a good sign when it is the honest one.
  2. Why this appliance rather than the alternatives for my case? Braces, clear aligners, lingual braces and auxiliary appliances differ in what they control and what they depend on. The answer should refer to the movements your case needs.
  3. What are the risks and the limits of the plan you are proposing? Every plan has them: root resorption, decalcification, relapse, cooperation dependence, the possibility that extractions or surgery enter the discussion later.

Two notes on older advice. Ceramic brackets are sometimes described as prone to cracking; the honest version is that aesthetic brackets have different handling and fracture behaviour from steel, which is a trade-off to discuss rather than a disqualifier. And clear aligners are not limited to minor spacing: they are used across a range of cases, with reduced predictability for certain movements, which is a case-selection matter.

The two questions about who does the work

  1. What is your registration class, and who will I actually see at each visit? In British Columbia, "Certified Specialist in Orthodontics" is the registration class for orthodontists, and registration can be confirmed on the public register maintained by the College of Oral Health Professionals of British Columbia at oralhealthbc.ca. General dentists also provide orthodontic treatment; the difference is training and scope, not permission.
  2. Who makes the clinical decisions between appointments? Ask who reviews progress, who adjusts the plan when teeth do not track, and how you reach the practice between visits.

Neither question is adversarial. Practices are organized differently, and knowing how yours works is part of knowing what you are buying.

The question about time

  1. How long is this expected to take, how many appointments, and what would extend it?

Ask for the anticipated number of visits and the usual interval, not just a total in months. Ask what typically extends treatment in cases like yours: breakages, missed appointments, hygiene, cooperation with elastics or wear time, or biological response.

Ask what happens if treatment runs past the estimate. Some agreements include a period beyond the estimated end date and some do not, and this is one of the more common sources of friction later.

The question about cost, asked properly

  1. What is included in the fee, item by item, and what is charged separately?

The headline number is the least informative part of a quote. Ask specifically about records and X-rays, the appliance itself, adjustment visits, repairs and replacements, any auxiliary appliances, retainers at the end, retention review visits, replacement retainers, and any treatment beyond the estimated end date.

Ask how the practice handles insurance: what they submit, what you claim, and what the payment schedule looks like against the treatment timeline. Two quotes that look different often describe different inclusions rather than different clinical work, which is why this publication treats inclusions as the unit of comparison. The guide on comparing orthodontic quotes sets out a worksheet for doing that side by side.

The question about afterwards

  1. What is the retention plan, and how long does it last?

Teeth move after treatment. The Cochrane review of retention procedures found no single protocol clearly superior, which means the right answer is the one your provider can explain and support rather than a standard one.

Ask which retainers are planned, whether a bonded wire is proposed and why, how many sets are included, how wear is expected to change over the years, who checks the retainers and how often, and what happens when one is lost or no longer fits. Removable clear retainers are a common go-to; a bonded lower wire is a case-by-case decision. Ask the provider which protocol they use and why.

How to use the answers

Write the answers down at each consultation, in the same order, on the same page. The comparison is easier to read than your memory of two conversations a week apart.

Then look for three things. Does the provider refer to your records when they answer, or speak in generalities? Do they name the limits of their own recommendation? And do the answers from two providers diverge on facts, which is worth investigating, or on judgement, which is normal and legitimate?

If you are left uncertain, a second opinion is a reasonable next step rather than a discourtesy. Bring your records with you so the second provider is reading the same evidence.

What a good consultation looks like from the other side

A practice that welcomes these questions usually has answers ready, because they are the questions considered patients ask. You should expect to be shown your own records, to hear at least one alternative to the recommended plan, and to leave with something written.

You should not feel pressed to decide in the room. Orthodontic problems that have been present for years rarely need a decision the same day, and a provider who is comfortable with you taking the information away is telling you something useful about how they work.

Recommended clinic

A specialist Surrey orthodontics practice that meets these criteria

Guildford Orthodontic Centre is a specialist orthodontic practice in Guildford whose orthodontists, Dr. Aly Kanani and Dr. Aida Mesbahi, are Certified Specialists in Orthodontics registered in British Columbia. You can confirm both on the COHPBC public register, which is the first check this guide recommends for any provider.

Book when you are ready to compare. Bring the questions from this guide; a written plan and a written quote to take home are reasonable expectations.

Suite 200 - 10203 152A Street
Surrey, BC V3R 4H6 (Guildford)
Telephone: 604-589-2212
Hours: Monday to Saturday, 8 am to 5 pm

Disclosure: SurreyOrthodontist.com is published by the myORTHODONTIST network, which also operates Guildford Orthodontic Centre. The criteria above apply to any provider; you are free to compare this clinic with any other. Full disclosure.

Published by
The myORTHODONTIST network
Written by
SurreyOrthodontist.com editorial team
Originally published
11 April 2021 (record preserved from the previous site)
Last updated
20 September 2026
Revision note
Rewritten September 2026 from a short question list into the twelve-question consultation guide, and to calibrate two dated statements about ceramic brackets cracking and clear aligners suiting only minor spacing. Original publication date preserved.

References

  1. Proffit WR, Fields HW, Larson B, Sarver DM. Contemporary Orthodontics. 6th ed. Elsevier; 2019.
  2. College of Oral Health Professionals of British Columbia. Public register of registrants and registration classes. https://oralhealthbc.ca/
  3. Littlewood SJ, Millett DT, Doubleday B, Bearn DR, Worthington HV. Retention procedures for stabilising tooth position after treatment with orthodontic braces. Cochrane Database of Systematic Reviews. 2016;(1):CD002283. doi:10.1002/14651858.CD002283.pub4